Privacy Notice
Who we are
Fairweather’s is the trading name of Christopher Fairweather Ltd, hereafter referred to as “we” or “us”.
Our principal place of business is High Street, Beaulieu, Hampshire, SO42 7YB.
We are registered in England and Wales under registration number 826125, and as a Data Controller with the UK Information Commissioner’s Office (ICO) under registration number ZA320916.
Our website address is: https://fairweathers.co.uk.
Scope of this Privacy Notice
This Privacy Notice explains how we collect, use, store and protect your personal data when you:
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Use our website.
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Sign up to the Friends of Fairweather’s app (previously Reward Card).
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Subscribe to our e-newsletters.
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Interact with us in-store.
1. What information we collect
From our website:
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IP address, browser type, operating system, referral source, length of visit, page views, navigation paths.
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Information you provide when registering, making a purchase, submitting an enquiry, or subscribing to our newsletter.
From the Friends of Fairweather’s app:
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Name, email address, reward/member number.
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Purchase history in-store and online.
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App preferences and usage data (if applicable).
From in-store interactions:
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Data supplied when signing up for membership or completing purchases linked to your membership account.
2. How we use your information
We process your personal data to:
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Manage and administer your Friends of Fairweather’s membership.
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Fulfil purchases and services you request.
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Send you information about your membership, including offers, events and promotions (only if you have opted in).
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Improve our services, offers and customer experience.
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Meet our legal and regulatory obligations.
3. Lawful basis for processing
We process your data under the following UK GDPR lawful bases:
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Contract: To fulfil your membership and purchases.
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Consent: For marketing communications (which you can withdraw at any time).
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Legitimate interests: To improve our services and provide relevant offers.
4. Sharing your information
We may share your personal data with:
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Our app developer and hosting provider.
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Email marketing service providers.
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IT support and security providers.
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Payment processors (for purchases).
We will never sell your personal data.
Data is not transferred outside of the UK.
5. Data retention
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Membership account data: retained while active, then deleted after 24 months of inactivity.
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Transaction history: retained in line with legal and tax requirements.
6. Your rights under UK GDPR
You have the right to:
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Access your data.
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Rectify inaccurate or incomplete data.
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Request erasure (“right to be forgotten”).
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Restrict or object to processing.
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Request data portability.
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Withdraw consent for marketing.
Requests can be made to info@fairweathers.co.uk.
7. Security
We use technical and organisational measures to protect your data, including encryption, password-protected systems, and restricted staff access.
8. Cookies
We use cookies to improve your website experience. See our full Cookie Policy below for details of the cookies used and how to manage them.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy policies.
10. Changes to this Privacy Notice
We review and update this notice regularly. Any changes will be posted on our website with the updated date.
11. Contact us
If you have any questions about this notice or how we process your data, contact:
Data Protection Officer, Fairweather’s Garden Centre, High Street, Beaulieu, Hampshire, SO42 7YB.
Email: info@fairweathers.co.uk | Tel: 01590 612307